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Questions about orders, ingredients or wholesale? Send us a note and we'll reply within one business day.
Questions about orders, ingredients or wholesale? Send us a note and we'll reply within one business day.
Last updated: November 12, 2026
Mediha operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mediha is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at [email protected]. You can find our other contact details on our contact information policy. For the purpose of applicable data protection laws, we are the data controller of your personal information.
Last updated: November 12, 2026
We want you to love your Mediha ritual. If you are not happy with your order, contact us within 30 days of delivery and we will make it right with a replacement or a refund.
If you live in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason. To exercise this right, send us a clear statement (for example by email to [email protected]) before the period ends. We will refund all payments received from you, including the standard delivery cost, no later than 14 days after we receive your withdrawal, using the same payment method you used, unless agreed otherwise. We may withhold the refund until we have received the goods back or you have provided proof that you have sent them.
Because Ginger Shot is a food supplement, the right of withdrawal does not apply to sealed bottles that have been opened after delivery, for health protection and hygiene reasons.
If your order arrives damaged, leaking or incorrect, contact us within 7 days of delivery with a photo of the item and the packaging. We will send a replacement or refund you in full, including shipping costs.
Once your return has been received and checked, we will let you know whether the refund is approved. Approved refunds are made to the original payment method. For cash on delivery (COD) orders, we will ask for your bank details to send the refund. Your bank may need a few business days to show the refund.
Contact us at [email protected] or +49 162 2474492.
Last updated: November 12, 2026
We currently ship to the European Union, Spain, the United Arab Emirates, Saudi Arabia and the United States.
Shipping is free on orders over €50 (or the equivalent amount in your local currency). For smaller orders, the shipping cost is calculated and shown at checkout before you pay.
Orders are processed and handed to our delivery partner within 1–3 business days. Estimated delivery times depend on your destination and are shown at checkout. During launches, holidays or peak periods, processing may take a little longer.
Where cash on delivery is available, you pay the courier when your order arrives. Please keep the exact amount ready. Orders that are refused on delivery may be cancelled.
When your order ships, we send you an email with tracking details where available.
For orders shipped outside the European Union, customs duties, import taxes or fees may be charged by the destination country. Unless stated otherwise at checkout, these charges are paid by the recipient.
Every bottle is packed with care to protect it on the way, so your shots arrive safe and fresh. If your order arrives damaged, please see our Refund Policy.
Contact us at [email protected].
Last updated: November 12, 2026
This website (mediha-organic.com) is operated by BMP TRADING GmbH, Brandenburgische Str. 23, 10707 Berlin, Germany ("Mediha", "we", "us"). These Terms of Service apply to every use of the website and to all orders placed through it. By using the website or placing an order, you agree to these terms.
Mediha Ginger Shot is a food supplement. Food supplements must not be used as a substitute for a varied and balanced diet. Do not exceed the recommended daily intake. Keep out of reach of children. For adults only. If you are pregnant, nursing, taking medication or have a medical condition, consult your doctor before use. Product images are for illustration; the packaging you receive may differ slightly.
Statements about our products are not intended to diagnose, treat, cure or prevent any disease. Individual results may vary.
The product pages on this website are not a binding offer. By placing an order you make an offer to buy the selected products. The contract is concluded when we confirm your order by email or ship the goods. We may refuse or cancel an order, for example when a product is out of stock or a price is clearly wrong; any payment already made will then be refunded.
Prices are shown in the currency of your market and include VAT where applicable. Shipping costs are shown at checkout. Payment methods available for your country are shown at checkout, including cash on delivery where available.
Delivery is made to the address you provide. Delivery times and costs are described in our Shipping Policy. The risk of loss passes to you when the goods are delivered.
Consumers in the European Union have a statutory 14-day right of withdrawal. Details, exceptions and our 30-day Happiness Guarantee are described in our Refund Policy.
Statutory warranty rights apply. If a product is damaged or defective on delivery, please contact us as described in our Refund Policy.
We are liable without limitation for intent and gross negligence, and for injury to life, body or health. For slight negligence, we are only liable for the breach of essential contractual obligations, limited to the damage typical and foreseeable for this type of contract. Mandatory statutory liability, including under product liability law, remains unaffected.
All texts, images, logos and designs on this website belong to Mediha or its licensors and may not be copied or used without our written permission.
How we handle your personal data is explained in our Privacy Policy.
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.
These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory laws of the country where you live.
We may update these terms from time to time. The version in force when you place your order applies to that order.
BMP TRADING GmbH, Brandenburgische Str. 23, 10707 Berlin, Germany
Email: [email protected]
Phone: +49 162 2474492
BMP TRADING GmbH
Brandenburgische Str. 23
10707 Berlin
Germany
Represented by the managing director: [Name of Geschäftsführer]
Contact
Phone: +49 162 2474492
Email: [email protected]
Commercial register
Register court: [Amtsgericht …]
Registration number: [HRB …]
VAT identification number according to § 27a of the German VAT Act: [DE…]
Responsible for content according to § 18 (2) MStV: [Name], address as above.
EU online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.